Appointments can be made online, by calling, or through text. We do not accept appointments by email.
CANCELLATION / RESCHEDULING POLICIES
We strive to accommodate our clients to the best of our ability. All of our appointment confirmations are sent via email snd text. Please honor your appointment, if you must cancel or reschedule please do so at least 12 business hours* before your appointment time. Credit card information is required in order to book appointments. A 100% no-show fee will be applied for the service that was booked. If more than two cancellations are made less than 12 hours in advance, a 100% charge for the service booked will be made. All appointment cancellations must be made & confirmed via telephone or text. Appointment cancellations through email are not accepted.
We ask that clients to arrive on time for their appointments to ensure adequate time for the highest results.
Late arrivals will cause the length of the appointment to be shortened due to time constraints.
Guests arriving over 15 minutes late may be asked to reschedule, as fitting in late clients may disrupt the following appointments. While we will try our best to accommodate you, understand that your appointment may be rescheduled at my discretion.
We do not perform refill services on work that was not done at The AfterLash – NO EXCEPTIONS. If you currently have lash extensions on, removal of the previous lashes are required for new clients. This prevents the mixing of different adhesives and products that are applied at other salons.